Terms & Conditions for Auraveni Solutions

1. Definitions

• “Company,” “We,” “Our,” or “Us” refers to Auraveni Solutions.
• “Client,” “User,” or “You” refers to any person, organization, or entity that uses or purchases our services.
• “Services” include but are not limited to website design and development, mobile application development, eCommerce development, custom CRM development, digital marketing, branding, and related technical or consulting services.

2. Acceptance of Terms

By using our website or services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our services.

3. Scope of Services

Auraveni Solutions provides digital technology and marketing solutions, including:

• Website and mobile app development
• eCommerce platforms
• Custom CRM systems
• Branding and design
• Digital marketing and automation solutions

The scope, features, and deliverables of each service are defined in individual project proposals, statements of work (SOW), or agreements signed with the client.

4. Intellectual Property Rights

• All designs, source code, wireframes, UI/UX layouts, and written content developed by Auraveni Solutions remain the intellectual property of the company until full payment is received.
• After project completion and payment, ownership of deliverables may be transferred to the client as per the agreed contract.
• Clients are prohibited from reproducing, reselling, or distributing any proprietary material created by Auraveni Solutions without written consent.

5. Payment Terms

• Payments must be made according to the milestones or schedule defined in the proposal or invoice.
• Late payments may result in project suspension or termination.
• All fees are non-refundable once a project phase is initiated or delivered, unless otherwise agreed in writing.
• Additional services or revisions beyond the agreed scope will incur extra costs.

6. Confidentiality

Both parties agree to maintain the confidentiality of all business, technical, and financial information shared during the engagement. Auraveni Solutions will not disclose client data or project details to third parties without written consent, except when required by law.

7. Data Protection & Privacy

Auraveni Solutions follows industry best practices for data protection. Personal or business data collected through our website or services will be processed as per our Privacy Policy, ensuring compliance with GDPR and other relevant laws.

8. Third-Party Tools & Integrations

• Some services may involve third-party APIs, plugins, or software.
• Auraveni Solutions is not responsible for issues, downtime, or limitations arising from third-party tools.
• Licensing and maintenance of third-party tools are the responsibility of the client unless otherwise specified.

9. Limitation of Liability

• Auraveni Solutions is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
• We are not responsible for losses due to downtime, data loss, third-party errors, or user misuse.
• Our total liability shall not exceed the amount paid by the client for the specific service that caused the claim.

10. Project Timelines & Revisions

• Project timelines depend on the client’s responsiveness and approvals.
• Delays in providing feedback, content, or materials may extend delivery timelines.
• Each service includes a defined number of revisions; additional changes may incur extra charges.

11. Termination

• Either party may terminate the agreement with written notice if the other party breaches any material term.
• Upon termination, the client must pay for all completed work and expenses incurred up to the termination date.

12. Marketing and Portfolio Rights

Auraveni Solutions reserves the right to showcase completed projects, designs, or websites in our portfolio, case studies, or marketing materials unless otherwise restricted by the client in writing.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

14. Updates to These Terms

Auraveni Solutions reserves the right to modify or update these Terms & Conditions at any time. All updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes implies your acceptance of the revised Terms.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

• 033 3544 8771
• contact@auravenisolutions.com